Overview:

A refund can be submitted through your application within 90 days of the transaction's send date.

After 90 days, the consumer will need to call MoneyGram at 1 (800) 926-9400 to request a refund.

• Refunding Transaction Fees
  • MoneyGram will refund the transaction fee if a refund is completed on the same day - midnight cutoff (US CST) as the transaction was sent, regardless of the refundFee value.
  • If a refund is issued the day after the transaction was sent, the refundFee value will determine if the transaction fee is refunded.
• Refund Fee Values
  • refundFee is empty (default) or set to false (recommended), the transaction fee will not be refunded. When the value is left empty, MoneyGram defaults it to false.
  • refundFee set to true the transaction fee will be refunded.