Fraud Warning (Non-USA Version)

How to display fraud warnings

Overview

It is regulatory requirement to show fraud warnings on every transfer, in every send country and for every service option. The fraud warnings must be displayed to the customer before the final transaction summary and before the transactionId is executed to MoneyGram on the Commit API.




How to implement

  1. Please display the exact content below in the UI of the application. This content must be shown to the user when the Update API Response shows a "readyForCommit": true and before the final transaction summary is shown:


Item Disclosure Requirement
1

IMPORTANT INFORMATION - Fraud Warning About Your Money Transfer!

Keep your money safe. If any of the below apply, DO NOT SEND the money transfer. It’s a scam, and someone is trying to steal your money. If you send money, it can be paid out quickly, and you may not be able to get a refund.

  1. Never transfer money to a stranger. Know who you are dealing with. A money transfer is like cash.
  2. Never send money in the following situations:
    • To make a charity donation or to pay an internet merchant for supplies during a pandemic, natural disaster, or other crisis
    • To receive money (example: lottery winnings, a prize, job offer or loan)
    • To pay a government taxing authority or the police
    • To buy a car, puppy, another unique or high-value item, or to make an apartment deposit
  3. Never send money without checking out the story. Reach out to that friend or family member you heard is in need first.
  4. If it sounds too good to be true, it probably is.
  5. Never give your transaction reference number to anyone other than the person you intend to receive the money. Fraudulent transactions may result in the loss of your money with no recourse. Victim of fraud? Call 1 (800) 926-9400 for assistance or visit www.moneygram.com and file a complaint.

INFORMACIÓN IMPORTANTE - ¡Valioso cliente de MoneyGram, DETÉNGASE !

Mantenga su dinero seguro. Si se cumple alguno de los siguientes puntos, NO REALICE la transferencia de dinero. Es una estafa y alguien está tratando de robarle su dinero. Si envía dinero, el mismo puede ser acreditado rápidamente y es posible que no pueda obtener un reembolso.

  1. Nunca transfiera dinero a un extraño. Sepa con quién está tratando. Una transferencia de dinero es como dinero en efectivo.
  2. Nunca envíe dinero en las siguientes circunstancias:
    • Para hacer una donación benéfica o pagar suministros a un vendedor de Internet durante una pandemia, un desastre natural u otra crisis.
    • Para recibir dinero (p. ej.: premios de lotería, otros premios, ofertas de trabajo o préstamos)
    • Para pagar al IRS o a la policía, o para librarse de una orden judicial
    • Para comprar un automóvil, un cachorro, otro artículo único o de alto valor, o para pagar la "garantía" de una vivienda
  3. Nunca envíe dinero sin verificar la historia. Comuníquese primero con ese amigo o familiar que, según escuchó, necesita ayuda.
  4. Si suena demasiado bueno para ser verdad, es probable que no lo sea.
  5. Nunca entregue el número de referencia de su transacción a nadie que no sea la persona que desea que reciba el dinero. Las transacciones fraudulentas pueden ocasionar la pérdida de su dinero sin posibilidad de recurso. ¿Ha sido víctima de fraude? Llame al 1 (800) 926-9400 para asistencia o visite www.moneygram.com para presentar una queja.

Countries - Non-USA

The Fraud Warning must be included for ALL Non-US initiative transactions.


  1. The customer must acknowledge the Fraud Warnings. The customer must be provided with a clear option to discontinue/cancel the transaction. Review & Send" must be used to acknowledge the fraud warnings.



UI Best Practice

Layout Example

The below is a example layout for the fraud warnings.


Global Fraud Warning Image


Web Example

For web applications, the customer must acknowledge the Fraud Warnings. The customer must be provided with a clear option to discontinue/cancel the transaction. Review & Send" must be used to acknowledge the fraud warnings.




Native Example

For native applications, the customer must acknowledge the Fraud Warnings and provided with a clear option to discontinue/cancel the transaction.