Pre-Payment Disclosure

How display a Pre-Payment Disclosure

Overview

It is a regulatory requirement to display a Pre-Payment Disclosure to the customer before the transfer of funds is executed. The Pre-payment Disclosure must be shown for all transaction (i.e. in all send countries, for all amounts, for all service options).

The Pre-Payment Disclosure must be displayed in the UI of the application, before the Commit API is called to execute the transaction. The customer must be given the opportunity to review the Pre-Payment Disclosure and accept all quote details listed below. The application must give the customer the ability to discontinue the transaction, should they not accept the quote.




How to implement

  1. The pre-payment disclosure must be displayed after the Update API returns a readyForCommit: "true" . This must be display before the Commit API is called and the transfer of funds executed to MoneyGram. The following fields and values must be displayed:

    Body:

    • receiver.name.firstName
    • receiver.name.middleName
    • receiver.name.lastName
    • receiver.name.secondLastName
    • destinationCountry,
    • destinationCountrySubDivision
    • serviceOptionName
    • sendAmount.amount.value + sendAmount.amount.currencyCode
    • sendAmount.fees.value + sendAmount.fees.currencyCode
    • sendAmount.taxes.value + sendAmount.taxes.currencyCode
    • sendAmount.additionalCharges.label
    • sendAmount.additionalCharges.value + sendAmount.additionalCharges.currencyCode
    • sendAmount.discountApplied.totalDiscount.value + sendAmount.discountApplied.totalDiscount.currencyCode
    • sendAmount.total.value + sendAmount.total.currencyCode
    • fxRate + fxRateEstatimated
    • receiveAmount.fees.value + receiveAmount.fees.currency.code
    • receiveAmount.taxes.value + receiveAmount.taxes.currency.code
    • receiveAmount.additionalCharges.label
    • receiveAmount.additionalCharges.value + receiveAmount.additionalCharges.currencyCode
    • receiveAmount.amount.value + receiveAmount.amount.currency.code
    • recieveAmount.amount.value + receiveAmount.amount.currency.code
    • recieveAmount.total.value + recieveAmount.total.currency.code

  1. The customer must positively accept the Pre-Payment Disclosure by clicking through the transaction. All disclaimers must be displayed.



UI Best Practice

The below is a example layout for a Pre-Payment Disclosure:




Terms & Conditions | Privacy Notice

Item Disclosure Requirement
1

I agree to MoneyGram's Terms and Conditions and confirm I am the sole beneficial owner of the assets, and am acting solely on my own profile. You acknowledge your information will be used, disclosed and transferred, including international transfers as described in our Privacy Notice.

Countries - Global

Adding the Privacy notice text is required if there is no link to the MoneyGram Global Consumer Privacy Notice on the application UI.




Disclosure Information

Item Disclosure Requirement
1

Receivers may be required to register with a bank to receive funds. Inform your receiver they may be contacted via a phone call or text message, or to contact the bank for details. Failure to register may result in non-delivery, in which case contact us for a refund.


Beneficiarios podrían requerir registrarse con el banco para recibir fondos. Informe a su beneficiario que puede ser contactado a través de una llamada telefónica o mensaje de texto, o que se comunique con el banco para obtener más detalles. Si no se registra, es posible que no se realice la entrega del dinero, en cuyo caso contáctenos para obtener un reembolso.

Countries - Columbia and Jamaica

Must be included on all "serviceOptionCode": "SEND_TO_ACCOUNT" & "SEND_TO_WALLET" transfers to Colombia and Jamaica "destinationCountry": "COL" or "JAM".

2

Funds will be available at select locations. Inform your receiver where to collect their money.


Los fondos estarán disponibles en localidades específicas. Informe a su destinatario dónde puede recoger su dinero.

Countries - Global

Must be included on all "serviceOptionCode": "WILLCALL_TO" transfers.

3

Recipient may receive less due to fees charged by the recipient’s bank and foreign taxes.


Es posible que el destinatario reciba menos dinero debido a los cargos que cobra el banco del destinatario y a los impuestos extranjeros

Countries - United States & US Territories

Must be included on all international transactions initiated from the United States and US Territories.

4

In Mexico, due to restrictions of currency availability, transaction pay outs are rounded to the nearest Mexican peso.


En México, debido a las restricciones a la disponibilidad de divisas, los pagos se redondean al monto más cercano en pesos mexicanos.

Countries - Mexico

Must be included on all transfers to Mexico "destinationCountry": "MEX"

5

If you are using our services to direct your transfer to a bank account or other similar account, please verify that the bank account number, financial institution identifier, and other bank or account details are accurate and correct before sending. Your provision of incorrect bank account numbers, financial institution identifiers or other account information may result in you losing your entire transfer amount, despite MoneyGram’s use of verification measures regarding transfers directed to these types of accounts.


Si usted está utilizando nuestros servicios para enviar una transferencia a una cuenta bancaria u otra cuenta similar, verifique que el número de la cuenta bancaria, el identificador de la institución financiera y otros detalles del banco o de la cuenta sean precisos y correctos antes de realizar el envío. El hecho de brindar información incorrecta respecto de los números de cuenta bancaria, los identificadores de instituciones financieras y otros datos de la cuenta puede dar como resultado que usted pierda el monto total de su transferencia, independientemente de las medidas de verificación que aplica MoneyGrama las transferencias enviadas a este tipo de cuentas.

Countries - United States & US Territories

Must be included on all "serviceOptionCode": "BANK_DEPOSIT" & "DIRECT_TO_ACCT" transactions initiated from the United States and US Territories.

6
Example Text

I acknowledge that not all currencies are available in all MoneyGram agent locations within a destination country and that a listing of agent locations and available currencies in a country may be obtained from MoneyGram by visiting www.moneygram.com or calling 1 (800) 926-9400.


Reconozco que no todas las monedas están disponibles en las localidades de agentes de MoneyGram dentro de un determinado país de destino y que se puede obtener de MoneyGram una lista de las localidades de agentes y de las monedas disponibles en un país en www.moneygram.com o al teléfono 1 (800) 926-9400.

RASTREA TU TRANSFERENCIA. www.moneygram.com

Countries - Conditional

Variable Disclosure Text: Contains disclosure text (similar to example text) that must be printed on the Pre-Payment Disclosure. MoneyGram will provide the proper text, if applicable, for your country.


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