GET Retrieve a Transaction

GET disbursement/refund/v1/transactions/{transactionId}
GET disbursement/refund/v1/transactions/?referenceNumber={referenceNumber}

Development Guide

The 'Retrieve a Transaction' endpoints look-up and return a transaction by referenceNumber or transactionId for the purpose of a refunding a transaction.



1. Prepare headers, authentication & parameters:

The application must call the 'Retrieve a Transaction' endpoint with a GET HTTP method, providing the OAuth access_token, required header values and parameters.

There are two endpoints that can be used to lookup and retrieve a transaction for a refund:

  • Retrieve a transaction by transactionId | GET disbursement/refund/v2/transactions/{transactionId}

    OR

  • Retrieve a transaction by referenceNumber | GET disbursement/refund/v2/transactions/?referenceNumber={referenceNumber}


Note: MoneyGram uses the OAuth 2.0 framework. The application must use their OAuth client credentials to generate an access_token by calling the Get Access Token endpoint. The token is valid for 1 hour and must be passed as a header value in all subsequent API HTTP calls. Learn More


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Launch Code Example:

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2. Provide the refundReasonCode as a query parameter:

The application must also provide the refundReasonCode in the request. This is an enumerated list, for a full list of accepted values see the enumerations API and optionally pass the refundfee as a query parameter to enable the fee to be refunded back to the customer. Learn More


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Launch Code Example:




3. Provide the refundFee as a query parameter (optional):

MoneyGram's policy is to always refund the fee to the consumer Learn More. There may be use cases where the application can select to refund the fee back to the consumer under the following conditions:


  • If the "refundFee": null or not provided, the fee will always be refunded in the response.

  • If the "refundFee": true the fee will be refunded will be refunded in the response.

  • If the "refundFee": false the fee will not be refunded in the reponse.

Note: The application can submit a refund within 90 days of the transaction's send date Learn More


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Launch Code Example:




4. Make a request and handle the response:

The application must call the 'Retrieve a transaction' endpoint with a GET HTTP method. The application must build to handle the following response scenarios:


  • Success | Parse the Response | 200 OK HTTP Status
    When the 'Retrieve a transaction' by transactionId or referenceNumber endpoint responds with a 200 HTTP Status the response will typically return transactionStatus, transactionSubStatus , sender.businessInfo, beneificary

  • Failed | Handle the Error | 400 Bad Request HTTP Status
    When the 'Retrieve a transaction' endpoint responds with 400 HTTP Status, specific error code/s will be returned with an array of offending fields. The application will need to resolve these errors and resubmit the request.

Note:

  • The refundId returned in the response is required by the 'Commit a Transaction' endpoint and must be stored and passed to it.
  • A refund can only be issued by the agentPartnerId that initiated the transaction.

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Launch Code Example:

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5. Communicate the transaction status to the customer:

The information returned can be used in a transaction summary feature and displayed on the application's UI.




6. You're Done! Proceed to Commit a Transaction API:

The application can next execute the refund by using the 'Commit a transaciton' endpoint. The application can only proceed to execute the refund if the 'Retrieve a transaction API' response provides a 200 OK HTTP state and the "availableForRefund": true is returned in the response payload.


Note:

  • To execute the refund, the transactionId returned in the payload must be persisted and used as a path parameter on subsequent 'Commit a Transaction' API.
  • To execute the refund, the refundId returned in the payload must be persisted and used as in the request body of the subsequent 'Commit a Transaction' API.



Business rules to code

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Conditions to allow a refund: The transaction must be in the "AVAILABLE" status to issue a refund.




Code Examples


Retrieve by transactionId


const axios = require('axios');
const { v4: uuidv4 } = require('uuid');

const retrieve = async () => {

    // Step 1: Read configuration values with upmost security
    const token = "your_access_token_from_oauth_response"
    // For production - api.moneygram.com & For test - sandboxapi.moneygram.com
    const host = "sandboxapi.moneygram.com";
    const url = 'https://' + host + '/disbursement/refund/v2/transactions';

    // Step 2: Create the GET request headers & params
    const headers = {
        'Content-Type': 'application/json',
        'X-MG-ClientRequestId': uuidv4(), // New UUID for each request tracing
        'Authorization': 'Bearer ' + token,
    };
    
    const transactionId = "current_transaction_id";
    const params = {
        agentPartnerId: "your_partner_id",        
        refundReasonCode: "WRONG_SERVICE",
        userLanguage: "en-US",
        targetAudience: "AGENT_FACING",
        refundFee: false
    }

    try {
        // Step 3: Send the request and obtain the response
        axios.get(url + '/' + transactionId, { params, headers })
            .then(function (response) {
                // Step 4: Parse the success response and process further
                console.log(JSON.stringify(response.data, null, 2))
            })
            .catch(function (error) {
                // Step 5: Parse the error response and handle the errors
                if (error.response) {
                    console.log('Response status:', error.response.status);
                    console.log('Response body:', error.response.data);
                } else {
                    // TODO: handle generic errors
                    console.error('Error:', error.message);
                }
            });
    } catch (error) {
        // TODO: handle exception
        console.error('Error:', error.message);
    }
};

retrieve();
import requests
import uuid
import json

def retrieve():

    # Step 1: Read configuration values with upmost security
    token = "your_access_token_from_oauth_response"
    # For production - api.moneygram.com & For test - sandboxapi.moneygram.com
    host = "sandboxapi.moneygram.com";
    url = 'https://' + host + '/disbursement/refund/v2/transactions';

    # Step 2: Create the GET request headers & params
    headers = {
        'Content-Type': 'application/json',
        'X-MG-ClientRequestId': str(uuid.uuid4()), # New UUID for each request tracing
        'Authorization': 'Bearer ' + token,
    }

    transactionId = "current_transaction_id";
    params = {
        'agentPartnerId': 'your_partner_id',        
        'refundReasonCode': 'WRONG_SERVICE',
        'userLanguage': 'en-US',
        'targetAudience': 'AGENT_FACING',
        'refundFee': 'false'
    }

    try:
        # Step 3: Send the request and obtain the response
        response = requests.get(url + '/' + transactionId, params=params, headers=headers)

        # Step 4: Parse the success response and process further
        if response.status_code == 200:
            parsed_response = json.dumps(json.loads(response.text), indent=2)
            print(parsed_response)
        else:
            # Print the error message if request fails
            # TODO: handle exception
            print("Request failed with status code:", response.status_code)
            print(json.loads(json.dumps(response.text, indent=4)))

    except requests.exceptions.RequestException as e:
        # Print any error that occurred during the request
        # TODO: handle exception
        print("An error occurred:", e)

retrieve()
package refund;

import java.net.URI;
import java.net.http.HttpClient;
import java.net.http.HttpRequest;
import java.net.http.HttpResponse;
import java.util.UUID;

public class RetrieveByTransactionID {

    public static void main(String[] args) {
        // Step 1: Read configuration values with upmost security
        String token = "your_access_token_from_oauth_response";

        // For production - api.moneygram.com & For test - sandboxapi.moneygram.com
        String host = "sandboxapi.moneygram.com";

        // Step 2: Create the GET request headers & params
        // Mandatory Query params
        String agentPartnerId = "your_partner_id";
        String refundReasonCode = "WRONG_SERVICE";
        String userLanguage = "en-US";

        // Optional Query params
        String targetAudience = "AGENT_FACING";
        Boolean refundFee = false;

        // Mandatory Path params
        String transactionId = "current_transaction_id";

        String uri = "https://" + host + "/disbursement/refund/v2/transactions/" + transactionId + "?"
                + "agentPartnerId=" + agentPartnerId
                + "&refundReasonCode=" + refundReasonCode
                + "&userLanguage=" + userLanguage
                + (targetAudience.isBlank() ? "" : "&targetAudience=" + targetAudience)
                + (refundFee == null ? "" : "&refundFee=" + refundFee);

        HttpClient httpClient = HttpClient.newHttpClient();
        HttpRequest request = HttpRequest.newBuilder()
                .uri(URI.create(uri))
                .GET()
                .setHeader("Authorization", "Bearer " + token)
                .setHeader("X-MG-ClientRequestId", String.valueOf(UUID.randomUUID()))
                .build();

        try {
            // Step 3: Send the request and obtain the response
            HttpResponse<String> response = httpClient.send(request, HttpResponse.BodyHandlers.ofString());

            // Retrieve the status code and body from the response
            int statusCode = response.statusCode();

            // Step 4: Parse the success response and process further
            if (statusCode == 200) {
                String responseBody = response.body();
                System.out.println(responseBody);
            } else {
                // Step 5: Parse the error response and handle the errors
                String responseBody = response.body();
                System.out.println(responseBody);
            }
        } catch (Exception e) {
            e.printStackTrace();
            // TODO: handle exception
        }

    }
}

Retrieve by referenceNumber


const axios = require('axios');
const { v4: uuidv4 } = require('uuid');

const retrieve = async () => {

    // Step 1: Read configuration values with upmost security
    const token = "your_access_token_from_oauth_response"
    // For production - api.moneygram.com & For test - sandboxapi.moneygram.com
    const host = "sandboxapi.moneygram.com";
    const url = 'https://' + host + '/disbursement/refund/v2/transactions';

    // Step 2: Create the GET request headers & params
    const headers = {
        'Content-Type': 'application/json',
        'X-MG-ClientRequestId': uuidv4(), // New UUID for each request tracing
        'Authorization': 'Bearer ' + token,
    };
    
    const params = {
        agentPartnerId: "your_partner_id",
        referenceNumber: "your_reference_number",
        refundReasonCode: "WRONG_SERVICE",
        userLanguage: "en-US",
        targetAudience: "AGENT_FACING",
        refundFee: false
    }

    try {
        // Step 3: Send the request and obtain the response
        axios.get(url, { params, headers })
            .then(function (response) {
                // Step 4: Parse the success response and process further
                console.log(JSON.stringify(response.data, null, 2))
            })
            .catch(function (error) {
                // Step 5: Parse the error response and handle the errors
                if (error.response) {
                    console.log('Response status:', error.response.status);
                    console.log('Response body:', error.response.data);
                } else {
                    // TODO: handle generic errors
                    console.error('Error:', error.message);
                }
            });
    } catch (error) {
        // TODO: handle exception
        console.error('Error:', error.message);
    }
};

retrieve();
import requests
import uuid
import json

def retrieve():

    # Step 1: Read configuration values with upmost security
    token = "your_access_token_from_oauth_response"
    # For production - api.moneygram.com & For test - sandboxapi.moneygram.com
    host = "sandboxapi.moneygram.com";
    url = 'https://' + host + '/disbursement/refund/v2/transactions';

    # Step 2: Create the GET request headers & params
    headers = {
        'Content-Type': 'application/json',
        'X-MG-ClientRequestId': str(uuid.uuid4()), # New UUID for each request tracing
        'Authorization': 'Bearer ' + token,
    }

    params = {
        'agentPartnerId': 'your_partner_id',
        'referenceNumber': 'your_reference_number',
        'refundReasonCode': 'WRONG_SERVICE',
        'userLanguage': 'en-US',
        'targetAudience': 'AGENT_FACING',
        'refundFee': 'false'
    }

    try:
        # Step 3: Send the request and obtain the response
        response = requests.get(url, params=params, headers=headers)

        # Step 4: Parse the success response and process further
        if response.status_code == 200:
            parsed_response = json.dumps(json.loads(response.text), indent=2)
            print(parsed_response)
        else:
            # Print the error message if request fails
            # TODO: handle exception
            print("Request failed with status code:", response.status_code)
            print(json.loads(json.dumps(response.text, indent=4)))

    except requests.exceptions.RequestException as e:
        # Print any error that occurred during the request
        # TODO: handle exception
        print("An error occurred:", e)

retrieve()

package refund;

import java.net.URI;
import java.net.http.HttpClient;
import java.net.http.HttpRequest;
import java.net.http.HttpResponse;
import java.util.UUID;

public class RetrieveByReferenceNumber {

    public static void main(String[] args) {
        // Step 1: Read configuration values with upmost security
        String token = "your_access_token_from_oauth_response";

        // For production - api.moneygram.com & For test - sandboxapi.moneygram.com
        String host = "sandboxapi.moneygram.com";

        // Step 2: Create the GET request headers & params
        // Mandatory Query params
        String agentPartnerId = "your_partner_id";
        String referenceNumber = "your_reference_number";
        String refundReasonCode = "WRONG_SERVICE";
        String userLanguage = "en-US";

        // Optional Query params
        String targetAudience = "AGENT_FACING";
        Boolean refundFee = false;

        String uri = "https://" + host + "/disbursement/refund/v2/transactions?"
                + "agentPartnerId=" + agentPartnerId
                + "&referenceNumber=" + referenceNumber
                + "&refundReasonCode=" + refundReasonCode
                + "&userLanguage=" + userLanguage
                + (targetAudience.isBlank() ? "" : "&targetAudience=" + targetAudience)
                + (refundFee == null ? "" : "&refundFee=" + refundFee);

        HttpClient httpClient = HttpClient.newHttpClient();
        HttpRequest request = HttpRequest.newBuilder()
                .uri(URI.create(uri))
                .GET()
                .setHeader("Authorization", "Bearer " + token)
                .setHeader("X-MG-ClientRequestId", String.valueOf(UUID.randomUUID()))
                .build();

        try {
            // Step 3: Send the request and obtain the response
            HttpResponse<String> response = httpClient.send(request, HttpResponse.BodyHandlers.ofString());

            // Retrieve the status code and body from the response
            int statusCode = response.statusCode();

            // Step 4: Parse the success response and process further
            if (statusCode == 200) {
                String responseBody = response.body();
                System.out.println(responseBody);
            } else {
                // Step 5: Parse the error response and handle the errors
                String responseBody = response.body();
                System.out.println(responseBody);
            }
        } catch (Exception e) {
            e.printStackTrace();
            // TODO: handle exception
        }

    }
}




API Structure


Header Parameters

FieldQueryRequired
/Optional
Description
X-MG-ClientRequestIdStringOptionalClient Request ID that can be passed by the client application. Client request ID must be unique within a single session for unique requests. This attribute can be used for ensuring idempotent request processing for some APIs. MoneyGram recommends using a UUID for the value of this field.
X-MG-ConsumerIPAddressStringOptionalIP Address of the system initiating the session



Query Parameters

FieldTypeRequired
/Optional
Description
targetAudienceStringOptionalTailors MoneyGram’s error messages and field metadata to an in-store, digital or crypto customer. (Enumerated value)

NOTE: For a full list of accepted target audience values. See the TARGET_AUDIENCE enumeration from the Reference Data Enumerations endpoint
userLanguageString
Max length: 6
RequiredLanguage used by the user/operator
agentPartnerIdString
Max length: 8
RequiredUnique agent or partner identifier
referenceNumberString
Max length: 8
RequiredMoneyGram's reference number for the transaction

NOTE: Used only when retrieving a transaction by referenceNumber
refundReasonCodeStringRequiredReason for the refund (Enumerated Values)

NOTE: For a list of accepted enumerated values for refund reason code see the Reference Data API Module - Enumerations endpoint - SEND_REVERSAL_RSNS
refundFeeBooleanOptionalFlag to indicate if the fee will be refund for the transaction



Path Parameters

FieldTypeRequired
/Optional
Description
transactionIdStringRequiredUnique id of the transaction resource

NOTE: Used only when retrieving a transaction by transactionId



Response Fields

FieldTypeRequired/
Optional
Description
transactionIdString
Max length: 36
OptionalUnique identifier for the transaction resource
refundIdStringOptionalUnique identifier for the transaction session
referenceNumberStringOptionalMoneyGram's reference number for the transaction
transactionSubStatusStringOptionalLatest sub-status of transaction
transactionStatus.subStatusStringOptionalMoneyGram's transaction status
transactionSubStatus.messageStringOptionalMessage associated with the sub-status code.
transactionSubStatus.targetCustomerStringOptionalCustomer associated with sub-status code
transactionSubStatus.dataToCollect.codeStringOptionalUnique code to identify the data or document to collect
transactionSubStatus.dataToCollect.dataCollectionStringOptionalData or document needed to be collected from customer
availableForRefundBooleanOptionalFlag to indicate the transaction is available for refund
originatingCountryCodeString
Max Length: 3
OptionalTransaction country of Origin (ISO alpha-3 code)

NOTE: For a full list of accepted destinationCountryCode ISO codes see Reference Data API Module’ and the /countries/{iso3Code} endpoint
destinationCountryCodeString
Max Length: 3
OptionalTransaction Destination Country (ISO alpha-3 code)

NOTE: For a full list of accepted destinationCountryCode ISO codes see Reference Data API Module’ and the /countries/{iso3Code} endpoint
serviceOptionCodeString
Max length: 21
RequiredUnique category code to identify the transaction method

NOTE: For a full list of accepted serviceOptionCodes per destinationCountry see Reference Data API Module and the Service Options endpoint_
serviceOptionNameString
Max length: 50
OptionalUnique name to identify the transaction method

NOTE: For a full list of accepted serviceOptionName per destinationCountry see Reference Data API Module’ and the Service Options endpoint
serviceOptionRoutingCodeString
Max length: 21
OptionalUnique identifier of the individual banking, wallet, or card provider for the service option.

NOTE: For a full list of accepted serviceOptionCodes per destinationCountry see Reference Data API Module and the accountDeposit endpoint
serviceOptionRoutingNameString
Max length: 50
OptionalUnique name to identify the individual transaction method
sendAmount.amountString
Min length: 0
Max length: 14
Max Decimal Value: 3
RequiredTransaction amount and currency excluding fees and exchange rate. Transaction Currency (ISO alpha-3 code)

NOTE: For Crypto partners this is the fiat currency for the BUY/Sell or Ramp-on/Ramp-off
sendAmount.feesString
Min length: 0
Max length: 14
Max Decimal Value: 3
RequiredFee Amount and Fee Currency applied to transaction (Fee Currency usesISO alpha-3 code)
sendAmount.taxesString
Min length: 0
Max length: 14
Max Decimal Value: 3
OptionalTax Amount and Tax Currency applied to the Transaction by the the origin country (Tax Currency uses ISO alpha-3 code)
sendAmount.additionalCharges.typeCodeStringOptionalCode to indicate if the fee is to be collected by MoneyGram or the partner
sendAmount.additionalCharges.labelStringOptionalConsumer facing name to identify the charge type
sendAmount.additionalCharges.valueStringOptionalAdditional fee's amount
sendAmount.additionalCharges.currencyCodeStringOptionalAdditional fee's Currency (ISO alpha-3 code)
sendAmount.discountsApplied.totalDiscount.valueString
Min length: 0
Max length: 14
Max Decimal Value: 3
OptionalTransaction discount amount applied and currency type excluding fees and exchange rate. Transaction Currency (ISO alpha-3 code)
sendAmount.discountsApplied.totalDiscount.currencyCodeOptionalValue's Currency code (ISO alpha-3 code)
sendAmount.discountsApplied.promotionDetails.codeOptionalAdditional Details about the applied promotion to the transaction. currencyCode (ISO alpha-3 code)
sendAmount.discountsApplied.promotionDetails.discount.amountOptionalThe transaction's total discount applied.
sendAmount.discountsApplied.promotionDetails.discount.currencyCodeOptionalValue's Currency code (ISO alpha-3 code)
sendAmount.discountsApplied.promotionDetails.errorCodeOptionalError code defined by MoneyGram
sendAmount.discountsApplied.promotionDetails.errorMessageOptionalError message associated with the error code
sendAmount.totalString
Min length: 0
Max length: 14
Max Decimal Value: 3
RequiredTransaction Total Amount and Transaction Total Currency including fees, taxes and discount. (Transaction Total Amount uses ISO alpha-3 code)
refundAmount.amountString
Min length: 0
Max length: 14
Max Decimal Value: 3
RequiredTransaction Refund Amount and Transaction Refund currency (Transaction Total Amount uses ISO alpha-3 code)
refundAmount.feesString
Min length: 0
Max length: 14
Max Decimal Value: 3
RequiredReceived Fee and Receive Currency applied to the transaction by the destination country (Transaction Total Amount uses ISO alpha-3 code)
refundAmount.taxesString
Min length: 0
Max length: 14
Max Decimal Value: 3
OptionalTax Amount and Tax Currency applied to the Transaction by the the origin country (Tax Currency uses ISO alpha-3 code)
refundAmount.additionalCharges.typeCodeStringOptionalCode to indicate if the fee is to be collected by MoneyGram or the partner
refundAmount.additionalCharges.labelStringOptionalConsumer facing name to identify the charge type
refundAmount.additionalCharges.valueStringOptionalAdditional fee's amount
refundAmount.additionalCharges.currencyCodeStringOptionalAdditional fee's Currency (ISO alpha-3 code)
refundAmount.totalString
Min length: 0
Max length: 14
Max Decimal Value: 3
RequiredThe total refund amount (transaction send amount, & fees - if refundFee: "true") and currency type (Currency type uses ISO alpha-3 code)
sender.businessInfo.businessNameStringRequiredName of the business
sender.businessInfo.businessRegistrationNumberStringRequiredBusiness registration number
sender.businessInfo.businessCountryOfRegistrationStringRequiredBusiness's country of registration
sender.businessProfileIdStringOptionalA unique MoneyGram identifier for the business.
sender.partnerProfileIdStringOptionalA unique MoneyGram identifier for the business.
sender.additionalDetailsDynamic OptionalDynamic field key/values
additionalDetailsDynamicOptionalDynamic field key/values

Beneficiary oneOf Options:

The beneficiary will be "oneOf" two options business, or consumer.


Option 1: beneficiary.business

FieldTypeRequired/OptionalDescription
beneficiary.business.name.businessNameString
Min Length: 1
Max Length: 100
OptionalBusiness Name
beneficiary.name.business.businessRegistrationNumberStringOptionalBusiness registration number
beneficiary.name.business.businessCountryOfRegistrationString
Length: 3
OptionalBusiness's country of registration ISO alpha-3 code

Option 2: beneficiary.consumer

FieldTypeRequired/OptionalDescription
beneficiary.consumer.name.firstNameStringString
Min length: 1
Max length: 20
First Name
beneficiary.consumer.name.middleNameStringString
Min length: 1
Max length: 20
Middle Name (if applicable)
beneficiary.consumer.name.lastNameStringString
Min length: 1
Max length: 30
Last Name
beneficiary.consumer.name.secondLastNameStringString
Min length: 1
Max length: 30
Second Last Name (if applicable)