Overview

It is a regulatory requirement to display a Receipt to the customer after the transfer of funds is executed. The receipt must be shown for all transactions (i.e. in all send countries, for all amounts, for all service options).

How to implement

The receipt must be displayed and in include at a minimum the fields displayed in the receipt example below. The consumer must be able to print, save, or email the receipt before they can exit the completed transaction.

Terms and Conditions

Item	Disclosure	Requirement
1	This transaction is subject to MoneyGram's Terms and Conditions, available at MoneyGram's Terms and Conditions [link: www.moneygram.com/terms]. By completing this transaction, you acknowledges and agree to be bound by these Terms and Conditions. Esta transacción está sujeta a los Términos y Condiciones de MoneyGram, disponibles en www.moneygram.com/terms. Al completar esta transacción, usted reconoce y acepta quedar obligado por estos Términos y Condiciones.	Countries - Global Customer acknowledgement. Required - must be included on all Send receipts.

Item

Disclosure

Requirement

This transaction is subject to MoneyGram's Terms and Conditions, available at MoneyGram's Terms and Conditions [link: www.moneygram.com/terms]. By completing this transaction, you acknowledges and agree to be bound by these Terms and Conditions.

Esta transacción está sujeta a los Términos y Condiciones de MoneyGram, disponibles en www.moneygram.com/terms. Al completar esta transacción, usted reconoce y acepta quedar obligado por estos Términos y Condiciones.

Countries - Global

Customer acknowledgement.
Required - must be included on all Send receipts.

Disclosure Information

Item	Disclosure	Requirement
1	Recipient may receive less due to fees charged by the recipient’s bank and foreign taxes. El beneficiario podría recibir menos dinero debido a las comisiones cobradas por el banco del beneficiario e impuestos extranjeros.	Send Countries - United States & US Territories Required on all Send transactions initiated from the US and US Territories. Placement: must be displayed immediately after in close proximity to[HM2.1] the Total to Recipient amount — not in the general disclosure block at the end of the receipt.
2	Receivers may be required to register with a bank to receive funds. Inform your receiver they may be contacted via a phone call or text message, or to contact the bank for details. Failure to register may result in non-delivery, in which case contact us for a refund. Es posible que los destinatarios deban registrarse en un banco para recibir los fondos. Informe a su destinatario que podría ser contactado mediante una llamada telefónica o un mensaje de texto, o que se comunique con el banco para obtener más detalles. La falta de registro puede impedir la entrega de los fondos; en ese caso, comuníquese con nosotros para solicitar un reembolso.	Receive Countries - Colombia and Jamaica Required on all BANK_DEPOSIT and DIRECT_TO_ACCT transfers, and on wallet service options where available, where destinationCountry = COL or JAM.
3	Funds will be available at select locations. Inform your receiver where to collect their money. Los fondos estarán disponibles en determinados establecimientos. Informe a su destinatario dónde puede retirar el dinero.	Send Countries - Global Required on all WILLCALL_TO transfers (cash pick-up restricted to a designated agent location or network). Do not display on WILL_CALL transfers (standard cash pick-up), where funds are available at any MoneyGram agent or partner location.
4	In Mexico, due to restrictions of currency availability, transaction payouts are rounded to the nearest Mexican peso. En México, debido a restricciones en la disponibilidad de moneda, los pagos de las transacciones se redondean al peso mexicano más cercano.	Receive Countries - Mexico Required on all Send transfers to Mexico (destinationCountry = MEX), all service options.
5	If you are using our services to direct your transfer to a bank account, mobile wallet or other similar account, please verify that the account number, financial institution identifier and other bank or account details are correct before sending. Providing incorrect information may result in the loss of your entire transfer amount, despite the use of verification measures regarding transfers directed to these types of accounts by MoneyGram. Si utiliza nuestros servicios para dirigir su transferencia a una cuenta bancaria, billetera móvil u otra cuenta similar, verifique que el número de cuenta, el identificador de la institución financiera y los demás datos bancarios o de la cuenta sean correctos antes de realizar el envío. Proporcionar información incorrecta puede ocasionar la pérdida del monto total de su transferencia, a pesar de las medidas de verificación que MoneyGram aplica a las transferencias dirigidas a este tipo de cuentas.	Send Countries - Global Required on all transfers directed to a bank account, mobile wallet or other similar account — serviceOptionCode "BANK_DEPOSIT" and "DIRECT_TO_ACCT", and any wallet service option available to the agent (as returned by GET Retrieve Service Options). For transactions initiated from the United States and US Territories, this disclosure is also a condition of the incorrect-account-number exception under the remittance error-resolution rules.
6	Variable per-country text — supplied by MoneyGram Example Text: You acknowledge that not all currencies are available in all MoneyGram agent locations within a destination country and that a listing of agent locations and available currencies in a country may be obtained from MoneyGram by visiting www.moneygram.com or calling 1 (800) 926-9400. Usted reconoce que no todas las monedas están disponibles en todos los establecimientos de agentes de MoneyGram dentro de un país de destino y que puede obtener de MoneyGram una lista de los establecimientos de agentes y de las monedas disponibles en un país visitando www.moneygram.com o llamando al 1 (800) 926-9400.	Send Countries - Conditional Variable disclosure text that must be printed on the Send receipt. MoneyGram will provide the applicable text for your market during onboarding/certification.
7	If the exchange rate shown above is an estimated rate, the actual exchange rate will be set in the foreign country at the time of receipt. Si la tasa de cambio indicada arriba es una tasa estimada, la tasa de cambio real se establecerá en el país extranjero al momento de la recepción.	Receive Countries - indictive Countries Required where receiveAmount.fxRateEstimated = true (see: Handling FX Rate).
8	You have a right to dispute errors in your transaction. If you think there is an error, contact us within 180 days at 1 (800) 926-9400 or www.moneygram.com. You can also contact us for a written explanation of your rights. You can cancel for a full refund within 30 minutes of payment, unless the funds have been picked up or deposited. Usted tiene el derecho de discutir errores en su transacción. Si cree que hay un error, contáctenos dentro de 180 días al 180 días al 1 (800) 926-9400 o www.moneygram.com. También puede contactarnos para obtener una explicación escrita de sus derechos. Puede cancelar el envío y recibir un reembolso total dentro de 30 minutos de haber realizado el pago, a no ser que los fondos hayan sido recogidos o depositados.	Send Countries - United States & US Territories Required on all Send transactions initiated from the US and US Territories.
9	For questions or complaints about us, contact: [ state regulator name, telephone number and website applicable to the sender's U.S. state ]. Para preguntas o presentar una queja sobre nosotros, contacte a: : [ state regulator name, telephone number and website applicable to the sender's U.S. state ].	Send Countries - United States & US Territories Dodd-Frank Information: Must include the appropriate state regulatory information based on the transaction state of the sender. Implementation Note: Do not treat Minnesota as a universal/default regulator. For U.S. receipts, the receipt must show the State regulator contact information applicable to the sender's U.S. state (state-specific), e.g. via “GET Retrieve U.S. State Regulator Information”.
10	Consumer Financial Protection Bureau: 1-855-411-2372; 1-855-729-2372 (TTY/TDD); www.consumerfinance.gov Oficina de protección financiera del consumidor: 1-855-411-2372; 1-855-729-2372 (TYY/TDD); www.consumerfinance.gov	Send Countries - United States & US Territories Required on all Send transactions initiated from the US and US Territories. Must be displayed together with item 9, under the same heading (“For questions or complaints about us”), directly after the state regulator details.
11	CURRENCY EXCHANGE: In addition to applicable fees, MoneyGram also makes money when it changes your dollars to foreign currency. Currency is converted at an exchange rate set by MoneyGram or its agents. Please see the Terms and Conditions or call MoneyGram at 1 (800) 926-9400 for more information regarding currency exchange. CAMBIO DE MONEDA: Además de los cargos aplicables, MoneyGram también gana dinero cuando cambia sus dólares a moneda extranjera. La moneda se convierte a una tasa de cambio establecida por MoneyGram o sus agentes. Consulte los Términos y Condiciones o llame a MoneyGram al 1 (800) 926-9400 para obtener más información sobre el cambio de moneda.	Send Countries - United States & US Territories Required on all international Send transactions initiated from the US and US Territories.
12	MoneyGram Payment Systems, Inc. (1550 Utica Avenue South, Minneapolis, MN 55416, United States), and, where applicable, the additional MoneyGram data controller identified for your country and service in MoneyGram’s Data Controller List are data controllers of your personal data which is collected and processed for the purposes of paying out this money transfer to you. You have the right to access, rectify, delete, restrict, and port your personal data and to object to automated decision making, including profiling. For further information on the applicable MoneyGram data controller and how MoneyGram processes your personal data and your rights please refer to our Data Controller List at https://www.moneygram.com/us/en/data-controllers-list, and Global Privacy Notice at https://www.moneygram.com/us/en/global-privacy-notice. MoneyGram Payment Systems, Inc. (1550 Utica Avenue South, Minneapolis, MN 55416, Estados Unidos) y, cuando corresponda, el responsable del tratamiento de datos adicional de MoneyGram identificado para su país y servicio en la Lista de responsables del tratamiento de datos de MoneyGram, son los responsables del tratamiento de sus datos personales, los cuales se recopilan y procesan con el fin de abonarle esta transferencia de dinero. Usted tiene derecho a acceder a sus datos personales, rectificarlos, suprimirlos, limitar su tratamiento y solicitar su portabilidad, así como a oponerse a la toma de decisiones automatizada, incluida la elaboración de perfiles. Para obtener más información sobre el responsable del tratamiento de datos de MoneyGram aplicable, así como sobre cómo MoneyGram trata sus datos personales y cuáles son sus derechos, consulte nuestra Lista de responsables del tratamiento de datos en https://www.moneygram.com/us/en/data-controllers-list y el Aviso de privacidad global en https://www.moneygram.com/us/en/global-privacy-notice.	Countries - Global Required on the Customer copy of the Send receipt where MoneyGram Payment Systems, Inc. is the data controller (MG-licence model). For own-licence and white-label/MPS models, see Common Principles — controller identification and dual-controller disclosure (C6).
13	RIGHT TO REFUND FOR THE STATE OF CA You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if MoneyGram Payment Systems, Inc., (MoneyGram) does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have a right to a refund of your money. If you want a refund, you must mail or deliver your written request to MoneyGram Payment Systems, Inc., ATTN: Refund Coordinator, 2828 North Harwood Street, Suite 1500, Dallas, TX 75201. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney's fees pursuant to Section 2102 of the California Financial Code. DERECHO A REEMBOLSO PARA EL ESTADO DE CALIFORNIA Usted, el cliente, tiene derecho al reembolso del dinero que se transmitirá como resultado de este acuerdo si MoneyGram Payment Systems, Inc. (MoneyGram) no envía el dinero recibido de usted dentro de los 10 días siguientes a la fecha de su recepción, o no da instrucciones que comprometan una cantidad equivalente de dinero a la persona designada por usted dentro de los 10 días siguientes a la fecha de recepción de los fondos de usted, a menos que usted haya indicado otra cosa. Si no se cumplen sus instrucciones sobre cuándo debe enviarse o transmitirse el dinero y el dinero aún no ha sido enviado ni transmitido, usted tiene derecho al reembolso de su dinero. Si desea un reembolso, debe enviar por correo o entregar su solicitud por escrito a MoneyGram Payment Systems, Inc., ATTN: Refund Coordinator, 2828 North Harwood Street, Suite 1500, Dallas, TX 75201. Si no recibe su reembolso, es posible que tenga derecho a la devolución de su dinero más una penalidad de hasta $1,000 y honorarios de abogados de conformidad con la Sección 2102 del Código Financiero de California (California Financial Code).	Countries - United States -California only Required on all California Send receipts.
14	FEE NOTICE FOR OKLAHOMA TAXPAYERS: For transactions originated in the State of Oklahoma, the MoneyGram fee applicable to your transaction includes an Oklahoma Wire Transmission Fee (the 'OK Fee') imposed by the OK Tax Commission. The OK Fee is calculated based on the dollar amount of your money transfer, and is $5.00 for transactions up to $500.00 or 1% of the amount sent for transactions over $500.00. You can find the amount sent on your MoneyGram receipt. AVISO DE CARGO PARA CONTRIBUYENTES DE OKLAHOMA: Para las transacciones originadas en el Estado de Oklahoma, el cargo de MoneyGram aplicable a su transacción incluye un Cargo por Transmisión Electrónica de Oklahoma (Oklahoma Wire Transmission Fee, el 'Cargo OK') impuesto por la Comisión de Impuestos de Oklahoma (Oklahoma Tax Commission). El Cargo OK se calcula según el monto en dólares de su transferencia de dinero y es de $5.00 para transacciones de hasta $500.00 o del 1% del monto enviado para transacciones superiores a $500.00. Puede encontrar el monto enviado en su recibo de MoneyGram.	Send Countries - United States -Oklahoma only Required for walk-in (non-digital) transactions initiated at a physical Oklahoma agent location. Do not include for Digital channel transactions.
15	U.S. Federal Remittance Tax: $X.XX Impuesto Federal de EE. UU. sobre Remesas: $X.XX	Send Countries - United States & US Territories When applicable, this tax must be listed in its own separate tax line item, close to other tax line items (do not bundle into Transfer Fee or other taxes). Implementation note: If no taxes apply to the transaction, the Other Taxes line item/section may be omitted. When taxes apply (including U.S. Federal Remittance Tax), they must be displayed as separate tax line items (do not bundle into Transfer Fee or other taxes).
16	This money transfer service is provided by MoneyGram Payment Systems, Inc., a corporation organized under the laws of Delaware, USA, with its principal office at 1550 Utica Avenue South, Minneapolis, MN 55416, United States. MoneyGram Payment Systems, Inc. is duly licensed as a money transmitter (NMLS ID: 898432). Este servicio de transferencia de dinero es prestado por MoneyGram Payment Systems, Inc., una sociedad constituida conforme a las leyes de Delaware, EE. UU., con oficina principal en 1550 Utica Avenue South, Minneapolis, MN 55416, Estados Unidos. MoneyGram Payment Systems, Inc. cuenta con la debida licencia como transmisor de dinero (NMLS ID: 898432).	Send Countries – Global. Required on all Send receipts where the transaction is provided under MoneyGram's licence (MG Agent / MPSI model). Note: the named entity is subject to substitution depending on the MoneyGram group entity under whose licence the transaction is provided — where a different MoneyGram group entity is the licensed provider for the relevant market or corridor, that entity's legal name, registered address and licensing details must appear instead of (or, where required, alongside) MPSI's. For own-licence and white-label/MPS models, see Common Principles — provider identification variants (C2–C4).
17	No consumer-facing text — implementation rule (see Requirement).	Send Countries – Global. Required. The Transfer Fee, each applicable tax (e.g. state tax, U.S. Federal Remittance Tax, GST/VAT where applicable), any FX-related charge and any partner/platform fee must each be displayed as separate line items, consistent with the amounts disclosed on the Pre-Payment Disclosure / payment review screen. Fees and taxes must not be aggregated under combined labels; the receipt must mirror the cost breakdown accepted by the customer prior to commit.
18	Customer Support Contact: For questions or complaints about this transaction, contact MoneyGram Customer Service at 1 (800) 926-9400 or www.moneygram.com. Contacto de Atención al Cliente: Para preguntas o quejas sobre esta transacción, comuníquese con el Servicio de Atención al Cliente de MoneyGram al 1 (800) 926-9400 o en www.moneygram.com.	Send Countries – Global. Required on all Send receipts. The receipt shows 1 (800) 926-9400 by default; for selected countries, a market-specific telephone number will be provided during implementation. For white-label models, the partner's contact details may appear alongside MoneyGram's (see Common Principles, C4).

Item

Disclosure

Requirement

Recipient may receive less due to fees charged by the recipient’s bank and foreign taxes.

El beneficiario podría recibir menos dinero debido a las comisiones cobradas por el banco del beneficiario e impuestos extranjeros.

Send Countries - United States & US Territories

Required on all Send transactions initiated from the US and US Territories. Placement: must be displayed immediately after in close proximity to[HM2.1] the Total to Recipient amount — not in the general disclosure block at the end of the receipt.

Receivers may be required to register with a bank to receive funds. Inform your receiver they may be contacted via a phone call or text message, or to contact the bank for details. Failure to register may result in non-delivery, in which case contact us for a refund.

Es posible que los destinatarios deban registrarse en un banco para recibir los fondos. Informe a su destinatario que podría ser contactado mediante una llamada telefónica o un mensaje de texto, o que se comunique con el banco para obtener más detalles. La falta de registro puede impedir la entrega de los fondos; en ese caso, comuníquese con nosotros para solicitar un reembolso.

Receive Countries - Colombia and Jamaica

Required on all BANK_DEPOSIT and DIRECT_TO_ACCT transfers, and on wallet service options where available, where destinationCountry = COL or JAM.

Funds will be available at select locations. Inform your receiver where to collect their money.

Los fondos estarán disponibles en determinados establecimientos. Informe a su destinatario dónde puede retirar el dinero.

Send Countries - Global

Required on all WILLCALL_TO transfers (cash pick-up restricted to a designated agent location or network).
Do not display on WILL_CALL transfers (standard cash pick-up), where funds are available at any MoneyGram agent or partner location.

In Mexico, due to restrictions of currency availability, transaction payouts are rounded to the nearest Mexican peso.

En México, debido a restricciones en la disponibilidad de moneda, los pagos de las transacciones se redondean al peso mexicano más cercano.

Receive Countries - Mexico

Required on all Send transfers to Mexico (destinationCountry = MEX), all service options.

If you are using our services to direct your transfer to a bank account, mobile wallet or other similar account, please verify that the account number, financial institution identifier and other bank or account details are correct before sending. Providing incorrect information may result in the loss of your entire transfer amount, despite the use of verification measures regarding transfers directed to these types of accounts by MoneyGram.

Si utiliza nuestros servicios para dirigir su transferencia a una cuenta bancaria, billetera móvil u otra cuenta similar, verifique que el número de cuenta, el identificador de la institución financiera y los demás datos bancarios o de la cuenta sean correctos antes de realizar el envío. Proporcionar información incorrecta puede ocasionar la pérdida del monto total de su transferencia, a pesar de las medidas de verificación que MoneyGram aplica a las transferencias dirigidas a este tipo de cuentas.

Send Countries - Global

Required on all transfers directed to a bank account, mobile wallet or other similar account — serviceOptionCode "BANK_DEPOSIT" and "DIRECT_TO_ACCT", and any wallet service option available to the agent (as returned by GET Retrieve Service Options). For transactions initiated from the United States and US Territories, this disclosure is also a condition of the incorrect-account-number exception under the remittance error-resolution rules.

Variable per-country text — supplied by MoneyGram

Example Text:

You acknowledge that not all currencies are available in all MoneyGram agent locations within a destination country and that a listing of agent locations and available currencies in a country may be obtained from MoneyGram by visiting www.moneygram.com or calling 1 (800) 926-9400.

Usted reconoce que no todas las monedas están disponibles en todos los establecimientos de agentes de MoneyGram dentro de un país de destino y que puede obtener de MoneyGram una lista de los establecimientos de agentes y de las monedas disponibles en un país visitando www.moneygram.com o llamando al 1 (800) 926-9400.

Send Countries - Conditional

Variable disclosure text that must be printed on the Send receipt. MoneyGram will provide the applicable text for your market during onboarding/certification.

If the exchange rate shown above is an estimated rate, the actual exchange rate will be set in the foreign country at the time of receipt.

Si la tasa de cambio indicada arriba es una tasa estimada, la tasa de cambio real se establecerá en el país extranjero al momento de la recepción.

Receive Countries - indictive Countries

Required where receiveAmount.fxRateEstimated = true (see: Handling FX Rate).

You have a right to dispute errors in your transaction. If you think there is an error, contact us within 180 days at 1 (800) 926-9400 or www.moneygram.com. You can also contact us for a written explanation of your rights.
You can cancel for a full refund within 30 minutes of payment, unless the funds have been picked up or deposited.

Usted tiene el derecho de discutir errores en su transacción. Si cree que hay un error, contáctenos dentro de 180 días al 180 días al 1 (800) 926-9400 o www.moneygram.com. También puede contactarnos para obtener una explicación escrita de sus derechos.
Puede cancelar el envío y recibir un reembolso total dentro de 30 minutos de haber realizado el pago, a no ser que los fondos hayan sido recogidos o depositados.

Send Countries - United States & US Territories

Required on all Send transactions initiated from the US and US Territories.

For questions or complaints about us, contact: [ state regulator name, telephone number and website applicable to the sender's U.S. state ].

Para preguntas o presentar una queja sobre nosotros, contacte a: : [ state regulator name, telephone number and website applicable to the sender's U.S. state ].

Send Countries - United States & US Territories

Dodd-Frank Information: Must include the appropriate state regulatory information based on the transaction state of the sender.
Implementation Note: Do not treat Minnesota as a universal/default regulator. For U.S. receipts, the receipt must show the State regulator contact information applicable to the sender's U.S. state (state-specific), e.g. via “GET Retrieve U.S. State Regulator Information”.

Consumer Financial Protection Bureau: 1-855-411-2372; 1-855-729-2372 (TTY/TDD); www.consumerfinance.gov

Oficina de protección financiera del consumidor: 1-855-411-2372; 1-855-729-2372 (TYY/TDD); www.consumerfinance.gov

Send Countries - United States & US Territories

Required on all Send transactions initiated from the US and US Territories. Must be displayed together with item 9, under the same heading (“For questions or complaints about us”), directly after the state regulator details.

CURRENCY EXCHANGE: In addition to applicable fees, MoneyGram also makes money when it changes your dollars to foreign currency. Currency is converted at an exchange rate set by MoneyGram or its agents. Please see the Terms and Conditions or call MoneyGram at 1 (800) 926-9400 for more information regarding currency exchange.

CAMBIO DE MONEDA: Además de los cargos aplicables, MoneyGram también gana dinero cuando cambia sus dólares a moneda extranjera. La moneda se convierte a una tasa de cambio establecida por MoneyGram o sus agentes. Consulte los Términos y Condiciones o llame a MoneyGram al 1 (800) 926-9400 para obtener más información sobre el cambio de moneda.

Send Countries - United States & US Territories

Required on all international Send transactions initiated from the US and US Territories.

MoneyGram Payment Systems, Inc. (1550 Utica Avenue South, Minneapolis, MN 55416, United States), and, where applicable, the additional MoneyGram data controller identified for your country and service in MoneyGram’s Data Controller List are data controllers of your personal data which is collected and processed for the purposes of paying out this money transfer to you. You have the right to access, rectify, delete, restrict, and port your personal data and to object to automated decision making, including profiling. For further information on the applicable MoneyGram data controller and how MoneyGram processes your personal data and your rights please refer to our Data Controller List at https://www.moneygram.com/us/en/data-controllers-list, and Global Privacy Notice at https://www.moneygram.com/us/en/global-privacy-notice.

MoneyGram Payment Systems, Inc. (1550 Utica Avenue South, Minneapolis, MN 55416, Estados Unidos) y, cuando corresponda, el responsable del tratamiento de datos adicional de MoneyGram identificado para su país y servicio en la Lista de responsables del tratamiento de datos de MoneyGram, son los responsables del tratamiento de sus datos personales, los cuales se recopilan y procesan con el fin de abonarle esta transferencia de dinero. Usted tiene derecho a acceder a sus datos personales, rectificarlos, suprimirlos, limitar su tratamiento y solicitar su portabilidad, así como a oponerse a la toma de decisiones automatizada, incluida la elaboración de perfiles. Para obtener más información sobre el responsable del tratamiento de datos de MoneyGram aplicable, así como sobre cómo MoneyGram trata sus datos personales y cuáles son sus derechos, consulte nuestra Lista de responsables del tratamiento de datos en https://www.moneygram.com/us/en/data-controllers-list y el Aviso de privacidad global en https://www.moneygram.com/us/en/global-privacy-notice.

Countries - Global

Required on the Customer copy of the Send receipt where MoneyGram Payment Systems, Inc. is the data controller (MG-licence model). For own-licence and white-label/MPS models, see Common Principles — controller identification and dual-controller disclosure (C6).

RIGHT TO REFUND FOR THE STATE OF CA
You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if MoneyGram Payment Systems, Inc., (MoneyGram) does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have a right to a refund of your money. If you want a refund, you must mail or deliver your written request to MoneyGram Payment Systems, Inc., ATTN: Refund Coordinator, 2828 North Harwood Street, Suite 1500, Dallas, TX 75201. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney's fees pursuant to Section 2102 of the California Financial Code.

DERECHO A REEMBOLSO PARA EL ESTADO DE CALIFORNIA
Usted, el cliente, tiene derecho al reembolso del dinero que se transmitirá como resultado de este acuerdo si MoneyGram Payment Systems, Inc. (MoneyGram) no envía el dinero recibido de usted dentro de los 10 días siguientes a la fecha de su recepción, o no da instrucciones que comprometan una cantidad equivalente de dinero a la persona designada por usted dentro de los 10 días siguientes a la fecha de recepción de los fondos de usted, a menos que usted haya indicado otra cosa. Si no se cumplen sus instrucciones sobre cuándo debe enviarse o transmitirse el dinero y el dinero aún no ha sido enviado ni transmitido, usted tiene derecho al reembolso de su dinero. Si desea un reembolso, debe enviar por correo o entregar su solicitud por escrito a MoneyGram Payment Systems, Inc., ATTN: Refund Coordinator, 2828 North Harwood Street, Suite 1500, Dallas, TX 75201. Si no recibe su reembolso, es posible que tenga derecho a la devolución de su dinero más una penalidad de hasta $1,000 y honorarios de abogados de conformidad con la Sección 2102 del Código Financiero de California (California Financial Code).

Countries - United States -California only

Required on all California Send receipts.

FEE NOTICE FOR OKLAHOMA TAXPAYERS: For transactions originated in the State of Oklahoma, the MoneyGram fee applicable to your transaction includes an Oklahoma Wire Transmission Fee (the 'OK Fee') imposed by the OK Tax Commission. The OK Fee is calculated based on the dollar amount of your money transfer, and is $5.00 for transactions up to $500.00 or 1% of the amount sent for transactions over $500.00. You can find the amount sent on your MoneyGram receipt.

AVISO DE CARGO PARA CONTRIBUYENTES DE OKLAHOMA: Para las transacciones originadas en el Estado de Oklahoma, el cargo de MoneyGram aplicable a su transacción incluye un Cargo por Transmisión Electrónica de Oklahoma (Oklahoma Wire Transmission Fee, el 'Cargo OK') impuesto por la Comisión de Impuestos de Oklahoma (Oklahoma Tax Commission). El Cargo OK se calcula según el monto en dólares de su transferencia de dinero y es de $5.00 para transacciones de hasta $500.00 o del 1% del monto enviado para transacciones superiores a $500.00. Puede encontrar el monto enviado en su recibo de MoneyGram.

Send Countries - United States -Oklahoma only

Required for walk-in (non-digital) transactions initiated at a physical Oklahoma agent location. Do not include for Digital channel transactions.

U.S. Federal Remittance Tax: $X.XX

Impuesto Federal de EE. UU. sobre Remesas: $X.XX

Send Countries - United States & US Territories

When applicable, this tax must be listed in its own separate tax line item, close to other tax line items (do not bundle into Transfer Fee or other taxes).
Implementation note: If no taxes apply to the transaction, the Other Taxes line item/section may be omitted. When taxes apply (including U.S. Federal Remittance Tax), they must be displayed as separate tax line items (do not bundle into Transfer Fee or other taxes).

This money transfer service is provided by MoneyGram Payment Systems, Inc., a corporation organized under the laws of Delaware, USA, with its principal office at 1550 Utica Avenue South, Minneapolis, MN 55416, United States. MoneyGram Payment Systems, Inc. is duly licensed as a money transmitter (NMLS ID: 898432).

Este servicio de transferencia de dinero es prestado por MoneyGram Payment Systems, Inc., una sociedad constituida conforme a las leyes de Delaware, EE. UU., con oficina principal en 1550 Utica Avenue South, Minneapolis, MN 55416, Estados Unidos. MoneyGram Payment Systems, Inc. cuenta con la debida licencia como transmisor de dinero (NMLS ID: 898432).

Send Countries – Global.

Required on all Send receipts where the transaction is provided under MoneyGram's licence (MG Agent / MPSI model). Note: the named entity is subject to substitution depending on the MoneyGram group entity under whose licence the transaction is provided — where a different MoneyGram group entity is the licensed provider for the relevant market or corridor, that entity's legal name, registered address and licensing details must appear instead of (or, where required, alongside) MPSI's. For own-licence and white-label/MPS models, see Common Principles — provider identification variants (C2–C4).

No consumer-facing text — implementation rule (see Requirement).

Send Countries – Global.

Required. The Transfer Fee, each applicable tax (e.g. state tax, U.S. Federal Remittance Tax, GST/VAT where applicable), any FX-related charge and any partner/platform fee must each be displayed as separate line items, consistent with the amounts disclosed on the Pre-Payment Disclosure / payment review screen. Fees and taxes must not be aggregated under combined labels; the receipt must mirror the cost breakdown accepted by the customer prior to commit.

Customer Support Contact: For questions or complaints about this transaction, contact MoneyGram Customer Service at 1 (800) 926-9400 or www.moneygram.com.

Contacto de Atención al Cliente: Para preguntas o quejas sobre esta transacción, comuníquese con el Servicio de Atención al Cliente de MoneyGram al 1 (800) 926-9400 o en www.moneygram.com.

Send Countries – Global.

Required on all Send receipts.

The receipt shows 1 (800) 926-9400 by default; for selected countries, a market-specific telephone number will be provided during implementation.

For white-label models, the partner's contact details may appear alongside MoneyGram's (see Common Principles, C4).